Philsuma Wrote:so...we are thinking its on the USER end of things and nothing 'Dart Den" / php bulletin board related, correct ?
Can't speak for "we" :-) -- but as someone who's been in the hosting business for 17 years, I can tell you that email is absolutely the largest pain in the ass of the whole business. In any given week you'll have -
Users who claim to be missing messages because they don't check their spam traps.
Users who miss messages due to full mailboxes.
Destination mail servers / services suddenly decide that messages from certain domains or servers are spam due to mail volume or users hitting "this is spam" for something they don't want to unsubscribe from.
Misconfigured destination mail servers that don't accept mail for some reason.
Misconfigured destination mail servers that accept mail and then silently eat it rather than delivering it.
Users of your mail server who pick up a virus that starts sending spam and gets your mail server put on a blacklist.
Users of your mail server who use trivial passwords that get cracked by spam senders (also blacklisting the server).
...or some entirely new annoying thing that gets the same results. :roll:
What we
can say is that Dart Den appears to be sending out email; all of the rest of the sleuthing pretty much has to be handled on the host front (tracking through logs to see if messages actually get sent to users who claim to have not gotten them, or if other servers suddenly are blocking your server or the sending domain as spam, etc.)